Recommendations to strengthen hybrid mental health policy in primary care services in Chile
Journal
Latin American Policy
ISSN
2041-7365
2041-7373
Date Issued
2024
Author(s)
Fabiola Cortez‐Monroy Muñoz
Claudia Cerfogli Flores
Mauricio Soto Durán
Pilar Monsalve Castillo
Patricia Basualto Alfaro
Irina Betti Cortés
Mónica Molina Garzón
Marcela Aracena Álvarez
Type
journal-article
Abstract
<jats:title>Abstract</jats:title><jats:p>This article presents the main results of a qualitative study proposing guidelines for a hybrid public policy on mental health at the primary care level that faces the challenge of improving access under conditions of quality. The empirical evidence was constructed from semistructured interviews with users, decision makers, and professionals from Chile's central, regional, and local healthcare levels and a review of specialized literature. The study shows that strengthening a hybrid telehealth policy at the primary care level is an outstanding strategy to contribute to reduce accessibility, acceptability, and availability barriers. Yet, to be effective, it is necessary to take on some guidelines in terms of remote care management in Primary Healthcare centers, training of professionals, and skill building of civil servants in the use of technology, regulatory framework, infrastructure and technology; financing; inclusion of the user's perspective; and clinical guidelines and technical standards for hybrid care. The leadership of the Ministry of Health is fundamental to promote relevant regulation and the coordination and active participation of different stakeholders.</jats:p>
Subjects
hybrid care
;
mental health
;
primary healthcare
;
public policy
;
telehealth
;
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pol & iacute
;
tica p & uacute
;
blica
;
salud mental
;
telesalud
;
atenci & oacute
;
n h & iacute
;
brida
;
atenci & oacute
;
n primaria