Universidad del Desarrollo

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Using Twitter to track immigration sentiment during early stages of the COVID-19 pandemic
(2021)
Francisco Rowe
;
Michael Mahony
;
EDUARDO NICOLAS GRAELLS GARRIDO
;
Marzia Rango
;
Niklas Sievers
Large-scale coordinated efforts have been dedicated to understanding the global health and economic implications of the COVID-19 pandemic. Yet, the rapid spread of discrimination and xenophobia against specific populations has largely been neglected. Understanding public attitudes toward migration is essential to counter discrimination against immigrants and promote social cohesion. Traditional data sources to monitor public opinion are often limited, notably due to slow collection and release activities. New forms of data, particularly from social media, can help overcome these limitations. While some bias exists, social media data are produced at an unprecedented temporal frequency, geographical granularity, are collected globally and accessible in real-time. Drawing on a data set of 30.39 million tweets and natural language processing, this article aims to measure shifts in public sentiment opinion about migration during early stages of the COVID-19 pandemic in Germany, Italy, Spain, the United Kingdom, and the United States. Results show an increase of migration-related Tweets along with COVID-19 cases during national lockdowns in all five countries. Yet, we found no evidence of a significant increase in anti-immigration sentiment, as rises in the volume of negative messages are offset by comparable increases in positive messages. Additionally, we presented evidence of growing social polarization concerning migration, showing high concentrations of strongly positive and strongly negative sentiments.
29Scopus© Citations 41
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A Framework to Understand Attitudes towards Immigration through Twitter
(2021)
Yerka Freire-Vidal
;
Eduardo Graells-garrido
;
Francisco Rowe
<jats:p>Understanding public opinion towards immigrants is key to prevent acts of violence, discrimination and abuse. Traditional data sources, such as surveys, provide rich insights into the formation of such attitudes; yet, they are costly and offer limited temporal granularity, providing only a partial understanding of the dynamics of attitudes towards immigrants. Leveraging Twitter data and natural language processing, we propose a framework to measure attitudes towards immigration in online discussions. Grounded in theories of social psychology, the proposed framework enables the classification of users’ into profile stances of positive and negative attitudes towards immigrants and characterisation of these profiles quantitatively summarising users’ content and temporal stance trends. We use a Twitter sample composed of 36 K users and 160 K tweets discussing the topic in 2017, when the immigrant population in the country recorded an increase by a factor of four from 2010. We found that the negative attitude group of users is smaller than the positive group, and that both attitudes have different distributions of the volume of content. Both types of attitudes show fluctuations over time that seem to be influenced by news events related to immigration. Accounts with negative attitudes use arguments of labour competition and stricter regulation of immigration. In contrast, accounts with positive attitudes reflect arguments in support of immigrants’ human and civil rights. The framework and its application can inform policy makers about how people feel about immigration, with possible implications for policy communication and the design of interventions to improve negative attitudes.</jats:p>
Scopus© Citations 13 2

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